Good questions
Do I own my website?+
Yes. Your website, content and domain belong to you. We believe business owners should have control over their own websites. If you decide to leave helloassist, we will help hand everything over so you can keep managing your website elsewhere.
What does managing my site include?+
Updates, backups, security, speed checks and small monthly edits. You text us, we take care of it.
How long does it take to build a website?+
Most websites take between 2 weeks and 2 months, depending on the size and complexity of the project. We will give you a clearer timeline once we understand what you need.
How soon do I get a price?+
Within 2 business days of our discovery call, you get a written proposal with clear pricing. If a project is more complex and needs longer, we tell you in advance.
Do you handle online payments?+
Yes. We can set up online ordering, bookings and payments, or connect the systems you already use. Whether it is Stripe, PayPal, Square, Shopify or another platform, we can help integrate it into your website. If you are starting from scratch, we will help you find the right solution for your business. Payments are processed by the provider you choose, not by us.
Which tools can you connect?+
Most established booking, payment, ordering, email and CRM tools. We review your current systems first so we only promise what will actually work.
Do you offer printing?+
We do not handle physical printing, but we can prepare print ready designs for menus, flyers, business cards and other materials. We can also help you find a suitable printer.